Privacy Policy

At leoncasino, protecting your privacy and personal information is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access and use our website, leon-ca.casino, and associated gaming services. This Policy applies to all players and visitors located in Canada accessing our services. The effective date of this Privacy Policy is June 2025, and it is compliant with applicable Canadian privacy laws and industry standards.

Who We Are

Operator Identification

leoncasino is operated under the oversight of its licensed entity with headquarters located at:

Schout Bij Nacht Doormanweg 40, Willemstad, Curaçao

Additionally, leoncasino maintains a regional office in Belize:

123 Barrack Road, Belize City, Belize

Our operations related to Canadian clients are fully compliant with regulatory jurisdictions including Curaçao and the Kahnawake Gaming Commission.

Licensing Information:

License Number: 8048/JAZ2016-028
Type of Activity: Online gambling technical operations
Validity: Prolongated through 2025
Issuing Authority: Curaçao eGaming

Contact for Data Protection Inquiries:

For any questions or concerns regarding your personal data or this Privacy Policy, please contact our Data Protection Officer (DPO) or Data Protection Department at the appropriate contact details provided on our website. While direct phone numbers or emails are not publicly listed here, users are encouraged to utilize the official contact channels available on leon-ca.casino for privacy-related communications.

What Personal Data We Collect

leoncasino collects various categories of information to provide and improve our services, ensure security, comply with legal obligations, and personalize your experience. Personal data categories include:

Personal Identification Data: full name, date of birth, email address, phone number, and other contact details provided during registration and verification processes.
Technical Data: IP address, device identifiers, browser type, operating system, and server logs detailing your interactions with leon-ca.casino.
Payment Data: payment methods, transaction details, billing addresses, and account numbers, collected to process wagers, deposits, and withdrawals securely.
Behavioral Data: your betting history, in-game actions, clicking patterns, time stamps, and other data related to your interactions with the platform to enhance user experience and detect abusive activity.
Cookies and Similar Technologies: information collected through cookies, web beacons, and tracking pixels to support functionality, analytics, and marketing initiatives.

Legal Basis for Processing

leoncasino processes personal data under the following lawful grounds, in accordance with Canadian privacy laws and recognized international standards:

User Consent: where explicit consent is provided by the user for specific data processing activities such as marketing communications or cookies beyond strictly necessary functions.
Contract Fulfillment: processing necessary for the performance and administration of the user's account, betting transactions, winnings payout, and customer support.
Legitimate Interests: protecting against fraud, performing security checks, improving platform functionality, marketing analytics, and conducting risk assessments.
Compliance with Legal Obligations: fulfilling obligations imposed by KYC (Know Your Customer), AML (Anti-Money Laundering), tax reporting, and regulatory authorities including Curaçao eGaming and Kahnawake.

Purpose of Processing

Personal data collected by leoncasino serves the following purposes:

Providing and operating online casino services safely and efficiently.
Managing user accounts, verifying identity, processing deposits and withdrawals.
Enhancing user experience by personalizing content, offers, and services.
Conducting marketing and promotional communications, subject to user consent.
Analyzing user behavior and platform performance to improve service quality.
Detecting, preventing, and mitigating fraud, money laundering, and other illegal activities.
Complying with all applicable laws, regulations, and license conditions.

Disclosure & Sharing

leoncasino may disclose personal data under controlled conditions to the following categories of recipients:

Payment Processors and Financial Institutions: to facilitate deposits, withdrawals, and validate payment methods securely.
Service Providers and Technology Partners: including hosting providers, IT service vendors, and customer support services who assist us in delivering our services under confidentiality agreements.
Regulatory Authorities and Government Agencies: where required by law or regulation, including Kahnawake Gaming Commission and Curaçao eGaming.
Affiliates and Marketing Partners: only with explicit user consent, for the purpose of delivering targeted advertisements and promotions.
Fraud Prevention and Security Organizations: collaborating to detect and prevent fraudulent or criminal activities related to gaming.

All disclosed data is handled in accordance with strict confidentiality and data protection requirements.

International Transfers

Given our operational structure, leoncasino may transfer personal data internationally to countries including but not limited to Curaçao and Belize, where our offices and technical infrastructure are located.

Such transfers are conducted in compliance with applicable privacy laws and protected by appropriate safeguards, including:

Standard Contractual Clauses approved by relevant supervisory authorities.
Contractual and technical measures ensuring confidentiality, integrity, and security of personal data.

We ensure that all international data transfers respect fundamental privacy rights and maintain the security of your personal data.

Data Retention

leoncasino retains personal data for the duration necessary to fulfill the purposes outlined above and to comply with legal, regulatory, and operational requirements. Typical retention periods include:

Personal Data: retained for up to 5 years following account closure or last user interaction, after which it is securely deleted or anonymized.
Transactional and Payment Data: retained in accordance with financial and tax regulations, typically for a minimum period required by law (usually 5 years).
Behavioral and Analytical Data: retained as necessary to improve services and detect fraud, with anonymization employed where feasible.
Cookies and Tracking Data: retention periods vary depending on cookie type, user settings, and explicit consent duration.

Users can request data deletion or restriction subject to legal and contractual limitations as further described in the "Your Rights" section.

Your Rights

Under applicable Canadian privacy laws and industry best practices, you have the following rights regarding your personal data processed by leoncasino:

Access: Request confirmation and access to the personal data we hold about you.
Correction: Request rectification of inaccurate or incomplete data.
Deletion: Request erasure of personal data where processing no longer complies with legal or contractual purposes, subject to retention obligations.
Restriction of Processing: Request limitations on how your data is processed in certain circumstances.
Objection: Object to processing based on legitimate interests or direct marketing purposes.
Data Portability: Request a copy of your data in a structured, machine-readable format for transfer to another service provider.
Withdraw Consent: Withdraw any previously given consent to marketing communications or non-essential cookies at any time.

To exercise these rights, please contact our Data Protection Department via the contact information available on leon-ca.casino's official website.

Cookies & Tracking Technologies

leoncasino employs cookies and similar tracking technologies to enhance site functionality, analyze usage, and support marketing efforts. Cookie types include:

Session Cookies: Temporary cookies that remain active only for the duration of your browser session, facilitating navigation and basic platform functions.
Persistent Cookies: Remain on your device across sessions to remember preferences, login details, and improve user experience.
Third-Party Cookies: Set by external providers for purposes including analytics, advertising, and social media integration.

Cookies serve the following purposes:

Functional: Required for core website operations and security.
Analytics: Collect data on user behavior to improve service quality.
Advertising: Support personalized marketing and affiliation measurement, only with your consent.

You may manage or disable cookies via your browser settings or through available cookie management tools on leon-ca.casino. Disabling certain cookies may affect the usability of the website and gaming services.

Data Security

At leoncasino, protecting your personal data against unauthorized access, alteration, disclosure, or destruction is a priority. Our data security framework incorporates:

Encryption Technologies: Use of SSL/TLS encryption protocols for data transmission to secure sensitive information.
Access Controls: Strict authentication and authorization procedures to limit access to personal data only to authorized personnel.
Regular Security Audits: Periodic penetration testing and vulnerability assessments managed by expert third-party organizations.
Staff Training: Continuous training programs ensuring employees understand data protection responsibilities and best practices.
Operational Measures: Secure data centers, firewall protections, and incident response protocols to rapidly address security risks.

Complaints & Contacts

If you have questions, concerns, or complaints related to the handling of your personal data, or if you believe your data protection rights have been violated, please contact leoncasino's Data Protection Officer or responsible team via the official contact form on our website.

Our team is committed to addressing all inquiries promptly and transparently. Should you not be satisfied with our response, you have the right to submit a complaint to the relevant Canadian privacy supervisory authority.

Updates

leoncasino regularly reviews and updates this Privacy Policy to reflect changes in legal requirements, company practices, or technological advancements.

We notify users of significant changes by posting the updated Privacy Policy on leon-ca.casino and, where appropriate, by direct notification (e.g., email). Users are encouraged to review the Policy regularly to stay informed of our privacy practices.

This Privacy Policy was last revised in June 2025.